Chief information technology officer (CITO) is a combination role of chief information officer and chief technology officer. ]. At Adobe, we put aside titles when we’re working across teams to encourage everyone to participate and contribute at the same level.”. To become innovative and stay competitive, CTOs must keep abreast of big data, streaming analytics, and cloud technology. CIOs must sell the vision that technology will make life better across the entire business.”, [ Do you make thoughtful decisions? What is the difference between a CTO and a CIO? But the responsibilities and role of the CTO also depend on the company. A Chief Information Officer is a problem solver who works with existing technologies, while a Chief Technology Officer is a developer who is seeking to create new technologies. While CIOs used to make their careers on their tech credentials, today’s most successful CIOs stand out for other skills, including communication, building bridges between groups, and empathy – all-important at times of big cultural change. The CIO, or chief information officer, emerged as a job title in the 1980’s: This highly technical person would oversee the information technology department’s resources and staff. A data protection officer (DPO) is a position within a corporation that acts as an independent advocate for the proper care and use of customer’s information. Notes Jay Ferro, CIO, Quikrete: “I work hard to be a leader who can say, ‘You’re here for a reason. The position is usually at the executive level and most often reports to the Chief Executive Officer (CEO). Keep me informed as needed, but go for it.’, “I know what it’s like to work for leaders like this and I make sure to pass the same privilege and respect on to everyone on my team.”, [ Read also: 10 TED talks to sharpen your communication skills and Top soft skills for IT leaders and how to master them. Rapid advancements in business solutions and growth in mobile device usage and cloud computing usage have also contributed to the expected increase in job openings. People had to give up individual tools and move toward a new way of working. When hiring a CIO, look for experienced candidates with a solid technical background and the ability to solve complex problems. “It’s not always a natural fit.”. But in the decades that followed, CIOs themselves rewrote the perception of their role, coming out of the back office to become true strategic business partners, working alongside their C-suite peers. The Chief Information Officer (CIO) is accountable for directing the information and data integrity of the enterprise and its groups and for all Information Technology functions of the enterprise. The continued growth of business conducted over information systems is the main cause of employment growth in this role. The CTO usually reports directly to the chief executive officer (CEO) of the firm. In large corporations, the chief technology officer, or CTO, is directly below the CIO, and the IT project leader answers directly to the CTO. The CTO role became popular as the information technology (IT) industry grew, but it is also used in other industries such as e-commerce, health care, telecommunications, and government. Like The Enterprisers Project on Facebook. Want to become a CIO? This type of CTO may envision how technology will be used within the company while setting the technical strategy for the company. Technology is focusing more on integrating applications, processes, and data. Let’s explore how to prepare - and look ahead at the future of the CIO role: Stay on top of the latest thoughts, strategies and insights from enterprising peers. As ServiceNow CIO Chris Bedi puts it, the CIO role currently requires the CIO to embody three crucial personas: communicator, salesperson, and influencer. Expect CIOs to take more of a lead on hiring and training for new skills and identifying who enterprises need to develop over the near- to medium-term, predicts Patrick Heffernan, senior analyst at Technology Business Research.“CIOs that are active now in setting the training agenda are the ones to watch,” he adds. The old leadership rules don’t apply,” the report says. As an executive member of their organisation, CTOs oversee the entire information technology department and directly manage senior managers within the IT … Chief Technology Officer The Chief Technology Officer is in charge of running the entire engineering department. In 2009, the White House announced the appointment of the country's very first CTO, which is a position currently held by Michael Kratsios. The chief security officer is the executive in charge of the security of personnel, data, and physical assets. “There’s nothing soft about soft skills. Every CIO I know is emphasizing the essential value of leadership, communication, agility, and the other non-technical competencies,” notes Roberts. Some people hold the CTO title without much difference in responsibility from a CIO. rulesinfographicimage.png “IT and HR teams are aligned at a high level and want to create great experiences, but they’re also often focused on different initiatives. Large companies with large budgets have either a CTO, CIO, or both. Many businesses see those initiatives - often centered around improved customer experience - as vital to their very survival. Get the digital transformation eBook: Teaching an elephant to dance. You are responsible for ensuring that you have the necessary permission to reuse any work on this site. As Kubernetes enters a new phase of maturity at many enterprises, what’s next? The Enterprisers Project is an online publication and community focused on connecting CIOs and senior IT leaders with the "who, what, and how" of IT-driven business innovation. Its Predictions 2020: CIO report went further, suggesting that companies that failed to change their CIO reporting structure to reflect the business-critical nature of the role would struggle to hit their growth targets,” as we recently reported. Let's examine five automation issues that matter post-Kubernetes rollout – and advice for teams grappling with them. Chief Information Technology Officer: Qualifications & Education Requirements. Does a CIO need a technical degree anymore? “CIOs that do lead the digital transformation charge are asked to wear multiple hats – that of business strategist and change leader,” says Ankur Laroia, managing director at BDO Houston. The average CIO makes $170,726 in annual base pay, according to Glassdoor data. As Red Hat CIO Mike Kelly has noted, “Good IT teams manage change. At its core, culture is about the way people think, talk, and interact with each other. There are typically four different kinds of CTOs, whose main duties may differ. CIO career pathDoes a CIO need a technical degree anymore?Chief transformation officers vs. CIOsChief digital officers vs. CIOsHow many CIOs are women?What is the future of the CIO role? As the power of technology has grown in recent years, the relevance of the chief information officer (CIO) role has expanded in kind. “Fast-moving, cross-functional teams of people from different parts of the organization experiment and innovate together to deliver new products and capabilities at an unprecedented pace. Techopedia explains Chief Information Officer (CIO) As the pace of change accelerates today – and at a time when technology is in many respects the asset of a company – organizations are demanding their IT departments demonstrate more leadership than ever before. Then there’s the matter of how to make use of – and protect – ever-growing pools of data. The opinions expressed on this website are those of each author, not of the author's employer or of Red Hat. ]. A chief technology officer (CTO) is the executive in charge of an organization's technological needs as well as its research and development (R&D). Of course, most CIO compensation packages come in much higher than that, including stock, bonuses, and other perks. The average CIO earns additional cash compensation of $38,863 a year, according to Glassdoor's data. "The CIO and CHRO are partnering more to make the employee experience as great as the customer experience.". The CIO’s responsibility for digital transformation, along with the rise of DevOps and agile styles of work, means the CIO works in a more cross-functional way than ever before, as noted in our HBR Analytics Services report, Transformation Masters: The New Rules of CIO Leadership. “CIOs tell me we must put more emphasis on them because these are the skills that drive IT success.”, A CIO’s top concerns today often start with security, in partnership with the CSO. He provides the strategic vision and leadership for the development and implementation of information technology initiatives, ensuring that they are aligned with … One other trend to watch in the CIO role: The CIO will take on a bigger part of their organization’s people strategy. To achieve both objectives, IT and HR will begin to work together more closely to create a common framework and language, as well as a joint plan.”. Many CIOs say a direct reporting relationship to the CEO works best. “The top four reporting structures for a CIO are to the CEO, COO, CFO, and – at times – the CAO,” says Carol Lynn Thistle, managing director at CIO recruiting firm Heller Search Associates. A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation. Get the free eBook: “The Open Organization Guide to IT Culture Change,” featuring advice from 20+ IT practitioners, industry leaders, and technologists. Determines an organization's long-term systems needs and any hardware acquisitions needed … “As their teams become more inclusive and collaborative, leaders must shift their strategies and tactics to harness the energy this new style of work generates,” Kelly says. A chief information officer (CIO) is the company executive responsible for the management and implementation of information and computer technologies. How does this compare to other IT salaries? 2. But that doesn’t mean they’re the IT director. “The CIO is required to know every aspect of operations in a company, and in order to do that they must be situated correctly on the org chart,” Thistle says. A CTO is the highest technology executive position within a company and leads the technology or engineering department. Because technology is … Chief information officer, chief digital information officer or information technology director, is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals. Subscribe to get the latest thoughts, strategies, and insights from enterprising peers. (If you want a refresher on the history of the CSO role, check out this one, at CIO.com: The unique story and evolution of the CSO role.)Â. What are the key responsibilities of a Chief Technology Officer? What Is a Chief Technology Officer (CTO)? “We’ve seen a swing back towards IT as decision-makers as digital transformation starts to mature,” says Patrick Heffernan, senior analyst at Technology Business Research. Many CIOs came up through the ranks in a culture that was known for its “command and control” style. Laurianne McLaughlin is Content Director for The Enterprisers Project, delivering analysis and advice for the IT leadership community. Keep up with the latest thoughts, strategies, and insights from CIOs & IT leaders. Writing a detailed job description is essential to attracting the right candidate for your job opening. The responsibilities and role of the CTO also depend on the company. “Data by itself won’t be used usefully without data engagement. [ Which certifications will advance your IT career, pointing you toward a CIO role? The CTO has a strategic planning role, while the CIO has a technology-focused role. Technology leadership is different today than it was just five years ago. While CIOs and IT leaders traditionally reported up through finance, that has become less common. He predicts CIOs will shape more HR issues in 2020. “Like the CIO, the CHRO is also stepping into a more strategic role, and as a result, the CIO and CHRO are partnering more to make the employee experience as great as the customer experience,” Bedi says. As Enterprisers’ Stephanie Overby recently reported, CIOs that struggle in these areas have lost some of their responsibilities to other functions or business units. Previously, she served as Editor-in-Chief at InformationWeek.com and Managing Editor at CIO.com. You need to collaborate and work together in different ways. Typically, the CIO reports directly to the chief executive officer, but may also report to the chief operating officer or chief financial officer. Many large companies need both a CTO and CIO, while smaller companies have one or the other. The Enterprisers Project aspires to publish all content under a Creative Commons license but may not be able to do so in all cases. A Chief Information Technology Officer establishes and directs the strategic long-term goals, policies and procedures for an information technology department. Chief technology officers (CTO) are executive-level employees who oversee a company or organization’s technical development and implementation of new technologies. That type of iteration exemplifies the agile style of work that many digital enterprises have found essential to improving time to market and customer experience. A Chief Information Officer (CIO) is an executive that oversees the information technology (IT) needs of a company. The CTO may also manage the company's technological roadmap. The CTO also develops strategies to increase revenue and performs a cost-benefit analysis and return-on-investment analysis. With so much riding on effective technology strategies in the digital age, the chief information officer (CIO) is a cornerstone of corporate success. I trust you. In the CTO role, my customers are external. He or she develops policies and procedures and uses technology to enhance products and services that focus on external customers. A chief information officer (CIO) previously performed dual roles as CIO and chief technology officer (CTO). “They need to perfect their methods for drawing multiple parties into a dialog and ensuring everyone feels heard. And they need to hone their abilities to connect the work their teams are doing to their organization’s values, aims, and goals – to make sure everyone in the department understands that they’re part of something bigger than themselves (and their individual egos). CTOs are responsible for the technological development of their company. A CTO should have the business knowledge necessary to align technology-related decisions with the organization's goals. As digital transformation efforts progress, alongside organizational changes like the ones Adobe’s Stoddard describes, the CIO role continues to evolve. Today, CEOs look to the CIO to drive innovation and revenue-generating ideas throughout the business. Giving up control and embracing failure are key, Stoddard says. This CTO will also look at how to further implement new technologies within the company to ensure its success. The chief information officer (CIO) has an information technology (IT) background and manages an organization’s technology and IT interdepartmental manager communications. If an idea didn’t pan out in the way we expected it to, we learned from it and applied those lessons to new ideas.”. The Chief Technology Officer (CTO) is the individual within an organization who oversees the current technology and creates relevant policy. This typically involves both building a digital platform and adjusting the organization’s operating model. • Manages the overall technology roadmap of the business. “Technology leadership is different today than it was just five years ago. The best ones lead change. For example, Jenny Peng told us about her transition from CIO to CTO at Aptean. Project management involves planning and organization of a company's resources to move a specific task, event, or duty toward completion. “This was truly a cross-functional effort, in which everyone from finance to product teams came together to lay out the vision. The path to becoming a chief technology officer How to follow a career path in the technology industry and become a chief technology officer, the holy grail of tech jobs On average it will take you 24 years from leaving higher education to becoming CTO. “Every CIO I know is emphasizing the essential value of leadership, communication, agility, and the other non-technical competencies.”, Dan Roberts, CEO of Ouellette & Associates Consulting, argues that those people skills are so critical, in fact, that IT needs to stop calling them soft skills and rebrand them as core skills. “Here at Aptean, both CIO and CTO roles are tasked to be technology thought brokers in the enterprise, helping to figure out how to leverage technology to enable the business. One example is transitioning into using cloud technologies after years of working with local servers. In military organisations, the CIO reports to the commanding officer. A note on advertising: The Enterprisers Project does not sell advertising on the site or in any of its newsletters. Some CIOs rake in $1 million to $10 million in extras, as CIO.com points out in its comparison of 25 Fortune 500 CIO pay packages. “CIOs are increasingly being handed the keys to drive digital transformation throughout the organization, including areas that have been traditionally outside their purview,” says Chris Bedi, CIO at ServiceNow. In this role, a CTO will act as a liaison between the customer and the business by taking on the responsibilities of customer relations, getting a grasp on the target market and helping deliver IT projects to market. The average salary for a Chief Information Officer (CIO) is $165,239. Whether a company has a CIO, a chief technology officer (CTO), or both depends on company culture. Companies focusing on scientific and electronic products employ CTOs who are responsible for the oversight of intellectual property and have backgrounds in the industry. This kind of CTO will help set up the corporate strategy and fuel technological infrastructure, and will analyze target markets, and create business models. Read also: 4 styles of decision-making: A leader’s guide. Chief Information Officers (CIOs) play a critical role managing internal IT systems and design strategies to ensure that technology adds the maximum value to a company. However, in some cases, a different reporting relationship than CIO/CEO may fit. Today he serves as CTO at Equifax: “At Equifax, one of the most exciting aspects of my job is our work to build a culture that embraces new challenges," he says. "I often view myself as the ‘chief disruption officer’ because I think we constantly have to help our teams feel comfortable disrupting themselves, pressurize the culture, change the way we think and the way we interact.”. On the emerging technology front, a top CIO concern is how to apply AI and machine learning in sensible and ethical ways. They play a big part in helping enterprises navigate their way through digital changes. In fact, many CIOs are starting to distance themselves from operational responsibilities. A chief technology officer is a top corporate executive who makes decisions regarding the development and application of new technologies. The average CIO makes $170,726, according to Glassdoor data. You might call them “soft skills,” but any CIO will tell you these are the hardest skills to learn. [ Want to build these skills? A Chief Information Officer (CIO) manages a company's IT and technology needs. ], “In short,” Kelly adds, “today’s IT leaders need to be culturally competent as much as they are technically competent.”Â, Communication skills and the ability to give autonomy go a long way in these change-filled environments. More role confusion too. Red Hat and the Red Hat logo are trademarks of Red Hat, Inc., registered in the United States and other countries. “While the number of CIOs reporting to C-suite executives other than the CEO has been declining through the years, Forrester found that almost half still do. “This step will require CIOs to gain a better understanding of not just new digital technologies and how to cost-effectively operate them, but also to better understand the specific business their enterprise is in and how IT can drive new revenue opportunities and accelerate company growth,” Singh says. The CPO and CTO share the same goal as most executives do — to build and deliver the best possible outcomes for customers and for the company. As of early 2020, Michael Kratsios is the current and fourth CTO of the U.S. Technology is moving away from physical assets and moving toward virtual assets using cloud technology, big data, and the Internet of Things. Additionally, the CTO will have a close relationship with the CEO and other members of the company's senior management. In the CIO role, I focused more on optimizing, streamlining, and allowing employees to be more productive with tools to get their job done more quickly and easily.”, Sven Gerjets is EVP and chief technology officer at toymaker Mattel. Rahul Singh, managing director with management consultancy Pace Harmon, describes the CIO as evolving into what he calls a “Chief Digital Innovation Officer,” helping the company grow and become a data-driven enterprise. the CIO role currently requires the CIO to embody three crucial personas, 4 styles of decision-making: A leader’s guide, Transformation Masters: The New Rules of CIO Leadership, Giving up control and embracing failure are key, Goodbye soft skills, hello core skills: Why IT must rebrand this critical competency, The Open Organization Guide to IT Culture Change, 10 TED talks to sharpen your communication skills, Top soft skills for IT leaders and how to master them, The unique story and evolution of the CSO role, 5 lessons on the people side of data: City of Asheville CIO, comparison of 25 Fortune 500 CIO pay packages, DevOps careers: 35 key hiring stats from 2020, Digital transformation: 3 expectations CIOs can't falter on in 2021, Digital transformation: 4 ways to help IT teams adapt to disruption. Instead of improving the bottom line (increasing profitability), the focus is on developing strategies to increase the company’s top-line revenue,” she says. C-Suite is a widely-used informal term used to refer collectively to a corporation's most important senior executives—as in CEO, CFO, and COO. The CIO role is also seeing a return of decision-maker clout with vendors and consultants in digital transformation work, versus line-of-business heads. ]. You need to make relationships – with people in your community, with other partners, and with other departments – before you need them.” (Read also: 5 lessons on the people side of data: City of Asheville CIO.). “One example of these two mindset changes in practice was our data-driven operating model, where we integrated data across the entire enterprise into a unified data architecture – to run the business, drive predictive data insights, and deliver personalization. ]. Visit PayScale to research chief information officer (cio) salaries by city, experience, skill, employer and more. “As it becomes increasingly clear that even the most CX-focused or operations-centric projects still come back to IT for change management, implementation, and sustainment, CIOs have re-assumed their place as the key decision-makers – and therefore the target, again, for IT services vendors and consultancies.”. the title given to the head of the information technology department or function in an organization Use this Chief Technology Officer job description template to help you format your job listing and customize it to meet your specific needs. “As we’ve seen time and time again in today’s workplace, technology helps enable new ways of business, collaboration, productivity – the potential and possibilities are endless. “The biggest lesson learned from my first job in the CIO position was how critical it is, more than ever, that the strategy at the CIO level is completely aligned to enable the overall business strategy,” Bedi says. 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