COVID-19 has changed our reality, and we must continue to change our behavior to meet this new reality. Water pressure may still be low in some areas. Turner said water pressure will continue to be low over the next several hours, including in the downtown area and some portions of the Med Center, and in Midtown, … The City of Houston Water and Wastewater Utility is a regulated public health agency governed by federal and state laws. HOUSTON — Houston Mayor Sylvester Turner recommends boiling water for the next 24 hours after a massive water main break caused major flooding in east Houston and water pressure problems in areas across Houston. Over 2,400 frequently answered questions have been collected and warehoused. PAY NOW! You can always go on line to the City of Houston 311 Service Directory and report any issue that needs attention. Please call (904) 665-6000 for the most up-to-date information.. Current Boil Water Advisories (BWA) Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. The City of Houston has LIFTED THE BOIL WATER NOTICE that has been in place since Thursday, February 27, 2020. There are currently no widespread water outages to report. Box 4863 / Houston, TX 77210-4863. With such a broad array of reference entries developed jointly with departmental experts, and by providing specific information from other shared databases, the 311 Helpline resolves 85% of calls without transfer, Service Request, or follow-up. The City of Houston Emergency Information Center provides real-time information to Houston residents, businesses and visitors when emergencies occur. Phone: 713.371.1400. You Can Pay Your Water Bill Online! Houston Water consists of approximately 1500 drinking water and wastewater professionals including engineers, scientists, and facility operations and maintenance personnel. Please report any outages or other water trouble in your district to 1-800-383-0834, 24 hours a day, 7 days a week. P.O. Additionally, this site supports the City’s recovery from recent disasters. About Houston's 3-1-1.

There are currently no widespread water outages to report. We need to keep doing the small things: Mask up, social distance, wash hands, and get tested.Don’t stop, Don’t forget. Per the City of Houston, before using tap water again, you should: Water quality testing submitted to TCEQ has confirmed that the tap water meets all regulatory standards to drink. "In light of today’s wide-spread water outage, I have authorized Houston Public Works to take all necessary steps to isolate the water line break, drain the lines, and make the necessary repairs to return water pressure to normal levels as soon as possible. When water goes out, we're working to restore water as quickly and as safely as possible. City of Houston 311 Service Line If you notice missing storm grates in your community, don't forget to call the City Help Line 713-837-0311 or 3-1-1 from your cell phone. Current Water Outages. 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