Università degli Studi di Urbino "Carlo Bo", Creative Commons Attribution 4.0 International, Analysis of ISO 9001 certification benefits in Brazilian companies, Analysis of ISO 9001 certification benefits inBrazilian companies, How the Knowledge of the Major Researchers Is Forging the Business Strategy Paths: Trends and Forecasts from the State of the Art, A Combined AHP-TOPSIS Approach for Evaluating the Process of Innovation and Integration of Management Systems in the Logistic Sector, ISO 9001 Standard: Developing and Validating a Survey Instrument, Total Quality Management & Business Excellence A model of integration ISO 9001 with Lean six sigma and main benefits achieved A model of integration ISO 9001 with Lean six sigma and main benefits achieved, DYNAMIC TEMPERATURE CONTROL INFLUENCE ON PRESSURE DURING INJECTION MOLDING OF PLASTIC PARTS TO IMPROVE PART QUALITY, Environmental management system according to ISO 14001:2015 as a driver to sustainable development, Human Failures on Production Line as a Source of Risk of Non-conformity Occurrence, Logistics Reorganization and Management of the Ambulatory Pharmacy of a Local Health Unit in Portugal, The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry, The transformation of wasted space in urban vertical gardens with the contribution of design to improving the quality of life, Proposition for the alignment of the integrated management system (quality, environmental and safety) with the business strategy, O Impacto Financeiro das Auditorias da Qualidade nas empresas Portuguesas, Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors, Engineering learning objectives and computer assisted tools, Manufacturing labs: Where new digital technologies help improve life quality, Developing a model of vendor rating to manage quality in the supply chain, Critical success factors in the management of ideas as an essential component of innovation and business excellence, Fabrication laboratories: The development of new business models with new digital technologies, Additive Manufacturing: Analysis of the Italian Economic Environment and Evaluation of the Problem of Indoor Air Quality, 1st International Symposium on “New Product Development – Design research, Materials Selection, Innovation Systems”. Two semi-structured interviews have been carried out with the company’s Quality Manager in September 23 and October 31, 2016. New field data together with some general assumptions allow a tentative computation of the minimal percentage shortening of the central sector of the Apenninic chain; the derived value (about 57%) exceeds the expected value and should be further investigated. ISO 9001:2015 specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and . The aim of this paper is to analyse the state of the art on business strategy, which have enabled the identification of the characteristics of the most influential articles and authors. The IRF2018 website is at the following address: https://paginas.fe.up.pt/~irf/IRF2018/ https://doi.or, pp.381-390. 4. 23(6), pp.456-473. Findings: The main contribution of this article is to guide researchers interested in developing studies related to business strategy, highlighting the subject's chronological evolution and the correlations analyses among publications. However, successful ISO 9001-based systems are possible only if companies count on a series of critical success factors that guarantee successful ISO 9001 implementation. certification process, a reduction in profits. competitors of smaller size (Boiral, 2011; (productivity improvements, improvements in quality awareness, and internal, external nature (Tarì, Heras-Saizarbitoria and Per, (Felix et al., 2018; Bravi, Murmura and Sant, to identify and predict trends and take correcti, The tools suggested by ISO 9004:2009 to fully implement the measurement, 493 participated in the survey and gave shape to the reference sample. It has become quite common to use the term ISO 9000 when in fact referring to the ISO 9001 standard. Additive Manufacturing Purpose 6th International Conference ISO 9001:2015 is the current revision of ISO 9001 but people typically use the term ISO 9001 unless they want to differentiate between the different revisions. With regard to the evolution of the standard from ISO 9001:2008 to 2015, companies seem to have perceived the main changes introduced with the latest revision, that helps to easily adopt its principles in companies. https://doi.org/10.1108/02635571111170776. The ISO 9001 standard specifies requirements for quality management system which organisations can use for internal application, certification or for contractual purposes in contracts concluded with suppliers and customers. It can be reasoned from this investigation that the contributions from employees toward the success of a company leads to excellence in business. ISO standards are reviewed and revised on a regular cycle, typically every 5-10 years, and 2015 sees ISO 9001:2008 reaching the end of that review process. The administration of the survey took place through e-mail; 73 Fab Labs participated to the survey, reaching a total response rate of 14.81 percent. Bloom’s taxonomy of learning objectives and the revised version of Bloom disciples, which have been used by several experts in pedagogy, suffers from a generalist character and are not adapted to technology learning. Why was the Standard updated and what were the changes? Findings The treatment package IAFS obtained the best results (d+ = 1.90). Purpose: Given its large number of publications, the subject "strategy" stands out as an important field of scientific literature with multidisciplinary characteristics, involving the most varied research areas. One of these strategies refers to the implementation of the ISO 9001 standard as a quality management system to ensure that products and services meet or surpass customer expectations. A comparison of the results led to the identification of a specific sector with particular characteristics. 11. What is a Standard? https://doi.org/10.1108/02656710810846934. The research was conducted through the administration of a questionnaire to 1,508 Italian ISO 14001 certified companies. The work of preparing International Standards is normally carried out through ISO technical committees. https://doi.org/10.1108/EUM00000, [e-journal] 22(2), pp.101-119. Two hundred and eighty‐four companies constituting the sample of our study. The role of Fab Labs in the Italian economic panorama could be double, and affect the consumer side, transforming consumers in "co-designers" of products, and on the other side, helping businesses designing and building prototypes to improve products 'quality. Recently, the production organizations and their suppliers have been facing big pressure concerning an increase in their performance, minimization of costs and, finally yet importantly, meeting of their customers’ needs. ... Another interesting study was conducted with Portuguese companies to analyse their migration to ISO 9001:2015 certification (Fonseca & Domingues, 2018a). Some qualitative case studies have been developed in the field, but no previous quantitative analyses have been developed on a large sample of Fab Labs, developing comparisons between European and American realities of these digital laboratories. Finally, results are discussed, and lines in future research proposed. This integration allows the QMS to become more practical and dynamic, reinforcing the creation of value for the organisation. Findings: The results of the study show that the “culture of quality” is rooted in Italy and mainly in the North, which represents the most economically advanced area. Certification demonstrates to customers that you have a commitment to quality. Another restriction was that only articles and reviews containing the term "business strategy" in their respective titles were considered. Each member body interested in a subject for which a technical Materials Selection The co-chairs, Methodology/Approach: This article is a literature review based on bibliometric parameters, which the main novelty has been the identification of specific characteristics of the main publications and researchers on business strategy during the peak production period of 1998-2017. ISO 9001:2015 Standard PDF & Other Related Standards. https://doi.org/10.1108/02656710610679833. For example, if a firm choose QMS, it can enjoy several benefits like continuous improvement of products, services and process quality, customer satisfaction on quality; improve product reliability, reduction of cost by improving process efficiency etc. ... benefits of implementing a QMS are, mainly, the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; facilitating opportunities to enhance customer satisfaction; addressing risks and opportunities associated with its context and objectives; the ability to demonstrate conformity to specified QMS requirements (Santos & Milán, 2013). The ISO 9001:2015 standard was published in September 2015. Because of that, the activities and processes present the risks that do not have to be foreseeable in advance and their late identification and management are combined from discordant product generation, which automatically leads to a loss of competitiveness, or drop of the company profit. This and other supporting standards make up the 9000 series. EN ISO 9001:2015 with requirements for a quality management system for organizations from SAI Global. All have been described. In order to optimize efforts and resources, the companies, especially industrial companies, started to develop their own Integrated Management System (IMS), namely, quality management system, environmental management system and safety management system, among others, as a plausible and efficient alternative in this sense. Buy ISO 9001:2015 now > See all quality management standards at the BSI Shop > ISO 9001:2015 Best Practice Journey. Innovation Systems It promises environmental benefits resulting from the design and development of a product that includes new technologies and the choice of reusable materials. The aim is to understand similarities and differences of skills, technologies used and customers served among the main European laboratories (Italy, France, Germany, the Netherlands and Spain) and the American ones. New Product Development In Factor 2, the variables were related to improvements in cost savings; improvements in market share; and improvements in sales volume. It helps your business stand out, gain a competitive edge, and grow. Relevant secondary data were also used, such as company reports and their website. ISO 9001:2015(E) 0.2 Quality management principles This International Standard is based on the quality management principles described in ISO 9000. From Revision to Transition. Available Formats: PDF 9 Users - English, PDF 5 Users - English, PDF 3 Users - English, PDF 1 User - English, Hardcopy ... Adopts ISO 9001:2015 to specify requirements for a quality management system. Thus, it was created an investigation model made up of three hypotheses. The aim was to obtain the interconnection among “error detection culture, error anticipation culture, creative culture, and continuous improvement, and finally performance”. However, a fact that emerges clearly from the results is how American Fab Labs are more important realities than European ones in terms of turnover and investments. Value of paper: Few researches have focused on the latest version of the ISO 9001 standard; therefore this study gives a broad vision of how companies that have had to deal with the new standard consider it in relation to the previous version, highlighting the main strengths and weaknesses. Findings: The results show that the existence of strong interconnections for the “error detection culture negatively influences performance” and for the “creative culture and continuous improvement” positively influences performance. Many companies of this research are managed according to reactive quality cultures. This study, although limited to four case studies, presents conclusive results that support managers of suggestion systems/IMSs in improving or deploying such systems. The literature review shows that companies do not publish financial results on the subject in question, making it necessary to acquire information through a questionnaire. “New Product Development – Design research, Materials Selection, Innovation Systems” The ISO Standards are checked every 5 years, to achieve maximum relevance to the commercial market. The geographic area chosen for analysis was the North of Portugal. The descriptions include a statement of each principle, a rationale of why the principle is important for the Insert your company’s name or logo. This paper aims to present a model developed by an Italian company, Gamma, that produces technologically high-precision components, with the objectives of defining a model of vendor rating to improve companies’ management and quality within the supply chain. For further information please visit the Conference website: https://paginas.fe.up.pt/~irf/IRF2018/ Research Limitation: The main limitation of the study lies in the fact that the focus of the research was based on Italian companies. An example is Electronics also characterised as a horizontal technology being incorporated in many products and processes of other technological areas. They are more similar to businesses with an independent financial support. Deadline for Extended Abstracts: Additionally, the research was also based on a case study in a footwear company where the model was applied. The treatment was highly effective (d+ = 1.52) with an improvement continuing in the follow-up (d+ = 1.68). Findings: As of May 2017, 19% of the respondents already have ISO 9001:2015 certification and all the remaining one’s plan to complete the process in time. Why are standards being revised? semiotic perspective to then, revise the most important models that approach comprehension and learning from text from this perspective. 7. This paper is classified as qualitative, and has used the bibliographic research method for its execution. The purpose of this document is to present possibilities for combining these two systems in organizations that plan to implement both frameworks at the same time, or that already have one framework and want to implement the other one. benefits after ISO 9001 certification. This involves a representative of the certification body visiting the organization and assessing the relevant system and its processes. 5. In Factor 1, the variables were related to improvements in the business processes quality; reduction of errors and defects; improvements in the documentation processes; customer satisfaction. 22-26 July, 2018 Close Search. IRF2018 In order to keep up the pace with the requirements, the production organizations are using various tools and methods of their improvement. The main factors were identified and described. https://doi.org/10.1108/02656711211258517. The results of a meta-analytic study on the effectiveness of psychological and pharmacological interventions with children and adolescents under social phobia are presented. INTEGRITY - RELIABILITY - FAILURE Our findings confirm that the survey instrument comprises four constructs, three of them associated with the quality principles of the ISO 9001 standard, and one associated with the benefits of said standard. Published in September 2015, the ISO 9001:2015 Standard supersedes ISO 9001:2008. 1. Purpose 6. ISO 9001:2015 Download a complimentary white paper (PDF) This white paper explains each clause of the ISO 9001:2015 standard, while providing guidelines on what needs to be done to meet each requirement. process) where compliance to given clauses will be evaluated. Ricardo Simões, Behavioral Psychology/Psicologia Conductual. (Santos et al., 2019a;Costa et al., 2019;Araújo et al., 2019;Dahlgaard-Park & Dahlgaard-Park, 2019;Marques et al., 2018; The first goal of the project is to analyze how the economic agents in the Italian market are reacting to these new digital technologies. found for this item, on average, is below 2. As main benefits achieved by surveyed companies we highlight, risk prevention, better management of environmental activities, and creation of new targets for reducing energy and waste. https://doi.org/10.1108/JMTM-03-2018-0072. A sample abstract is available for download at: http://paginas.fe.up.pt/~irf/IRF2018/abstract_sample.doc Consequently, we start our review looking at the concept of multimodal text from a. Italian laboratories are characterized by ample space available, but limited capacity for investment in machinery and technology. Greater flexibility in relation to documentati, The requirement to define the boundaries of th, Increased emphasis on the organizational co, Main Drivers to ISO 9001:2015 Adoption and Benefits. Purpose: The purpose of this paper is to analyse the Portuguese textile industry in which way quality culture influences the organization’s performance. 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