Draft case reports and regulatory notifications using applicable US statutes. To see how you can launch your career, view this sample resume for a business analyst that Isaacs created below, or download the business analyst resume template in Word. Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly; Interview all clients and handle with applications face to face and by post to determine client eligibility Typical duties listed on an Immigration Consultant resume example are offering information pertaining to immigration rules, helping clients to obtain visa approvals, conducting surveillance of submitted documents, and handling other related legal issues. Key It Consultant Skills. petergrahamconsulting.com. Intimate knowledge of USCIS process for H1B, EB5, O1, TN, I-512, Visa RFE. to ensure accuracy and consistency of information, Compose and process thank you letters, e-mail confirmations, Demonstrate our Core Values: Serve Others, Do Right, Drive Value, Do Good, Be Safe & Have Fun, Minimum 1 year of sales experience. Details. Hartford CT • (123) 456-7891 Applies discount programs appropriately, Process exchanges, cancellations & re-bookings for air travel, hotel, car/limo rentals and Amtrak train service and following up when necessary to complete the reservation, At least 5 years' experience within a Travel Consultant role, Excellent communication and written skills, Advanced skills in routing and airline booking for fares and ticketing essential, Able to work on rotating shifts from 7am - 11pm, including weekends and public holidays, Maintain current customer relations, and identify new customers/opportunities to grow the business and increase Zurich’s market share, Resolve customer complaints by investigating problems, developing solutions and making recommendations to management, Contribute to team efforts by accomplishing personal and team results, Conduct regular product and system training to the existing and new clients, Secondary support structure to clients by providing an intermediary and advice service as defined in the FAIS Act, Communicate internally with our internal stakeholders and external stakeholder alike, Monitor competitors by gathering marketplace information on products and pricing, RE5 (regulatory examination for Representatives in terms of the FAIS Act), Sales and marketing qualification will be an advantage, Minimum 5 years experience in the travel insurance trade, Strong communication (verbal and written), negotiation, interpersonal and presentation skills, Work under pressure in a high volume, fast paced sales and customer service environment, Follow up commission payments for local agents, Communication is via phone calls, online bookings and emails from travel agents, Provide administrative assistance to local GPSs, Ensure first call resolution wherever possible of any customer service/sales issues, Keeping abreast of current promotions & specials of G Adventures product, Communication of availability, ongoing promotions to email list community, Ensure all documentation is correctly distributed including invoices, initial & final documents, *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN ECUADOR***, Answering inbound sales calls from our normal ECSC websites & promotion, as well as Contracted program such as TD Visa and RBC programs: Hours of Operation, Customer Service Levels, Center and Staff Appearance, and in alignment with the company’s values, Communicate with the Cruise & Land suppliers, online and by phone, as needed to ensure maximum sales opportunities & high customer service, Maintain knowledge levels of all suppliers, including Cruise & Cruise tours, Land & Hotel, Insurance and Shore excursion suppliers, in order to present them confidently to all clients, Ensuring maximum participation for all ”in-center” training as well the learning opportunities available to all CCC & ICs, as the Weekly & Product Webinars, and the Monthly Team Meeting, Local execution of staying in touch with our past clients, and marketing initiatives such as Cruise Nights as well as our company’s core promotions – One Day Sale, World Explorer Event etc, Certified Travel Consultant (CTC) or do you hold a Travel School certification, 3-5 years’ experience in Retail Travel Sales, Ability to build excellent working relationship with local supplier Reps, Experience working on commission based sales programs, At least 2 of those 4 experiences: Travel agency working experience; Call Centre experience; Direct Sales exposure; P/L responsibility, Strong user of the MS Office Suite and ability to learn new programs, Familiarity with cruise line portals such as POLAR and Cruising Power, 1-3 years of relevant Corporate Travel experience (at least 1year experience working in a call center is plus), Above average spoken and written English skills, Flexibility to schedule, Open to work in 24X7 environment (No shift roll over pattern followed), Ability to multi task and provide excellent decision making skills for travel scenarios involving routes and fares, Minimum of 5 + years Corporate Travel industry experience REQUIRED, GDS system experience is required (SABRE, Apollo, Amadeus or Galileo) . All International Business Trip related matters (Immigration, Tax, Social Security, and Corporate Tax) are reviewed and compliantly concluded, Ensure and support business travelers to follow requirements in the destination country in respect to immigration, tax and social security, Keep track of trip matters, keep employees and contacts informed of status and progress, and escalate open case matters to applicable parties, Ensure that US and foreign information (Immigration, Tax, Social Security) are kept up-to-date and aligned with the Expatriation teams (Country Expats and Construction Project Delegations), Consult to US Business Units, employees and Global Implementation Partners regarding international business travel process and compliance requirements, Administer the business traveler’s life-cycle, ensuring that all documents are obtained, vendor services ordered, and IHRIS record is maintained with uploading the documents including immigration documents, Certificate of Coverage, billing information, personal data information and other required documents as needed, Maintain tax authorization list for Business Travelers and ensure completion of KPMG tax service process by ensuring all required documents are submitted to KPMG tax service provider including Cost Allocation calculations, Internal resumes, and Business Travel Assessment Reports, Maintain a satisfactory customer service levels or employee performance results, Manage special projects as they arise, such as special client requests, research, and on-site presentations for Operating Companies. Additional refresher training is required, ) Receives/researches incoming inquiries via inbound calls and utilizes approved scripting to handle questions and issues regarding programs and services. Writing a great business consultant cover letter is an important step in getting hired at a new job, but it can be hard to know what to include and how to format a cover letter. Communicates information to clients accurately and appropriately, Must be able to take direction and work well with others, Minimum of five (5) years of travel agency experience, Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. airports, airlines, fares and fare rules, Organizational and time management skills, effective use of outlook, and excellent internet and keyboarding skills, Excellent verbal and written communication skills, bilingual French/English an asset, Performing all tasks effectively & accurately, Responsible for consulting and coordinating the process with respective internal and/or external parties and service providers. Tips on writing the perfect cover letter. Ensure all call and quality customer service metrics are met as outlined in training manual, ) Accurately processes customer airline reservation(s) using applicable GDS system provided, ) Maintains positive relations in all communications with internal and external clients/customers to enhance our business relationship, ) Must be able to work rotating/flexible work schedule, ) May provide training support to new hires training which involves sit besides allowing the new hire to demonstrate the knowledge they acquired in the classroom setting, Work indepently in the absence of supervision, Strong judgement and decision-making skills, Experience with Executive Travel is a plus, Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors, Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment, Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients, Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork, Ability to convey information clearly and concisely to groups or individuals both verbally and in writing to ensure that they understand the information and the message, Ability to listen and respond appropriately to others with empathy and viable solutions, A strong customer focus and a commitment to delivering ‘EXCELLENT’ service, Customer service experience (minimum 2 years), Excellent and verbal communication skills, Must be an excellent team player, willing to drive team results, Be patient and able to work under pressure, Travel, hospitality or tourism exposure desirable, Must have a willingness to learn as all technical and product training will be provided, Extensive experience from frontline travel agency or airline, in a fast-paced team environment, High skills and competence on corporate travel globally, solution and customer oriented, Vast experience from Amadeus as we use this as GDS, ticketing experience is necessary, Be knowledgeable with the Nordic geography in order to better serve our customers, Fluent in Norwegian and English and sufficient in the other Scandinavian languages, Respond to travel enquiries from internal and external customers in a timely, knowledgeable and professional manner, Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. 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